Cancellation policy

Cancellation Policy

Last updated: 5 November 2026

Before dispatch: Cancel any time from your order page. Full refund to source within 3 business days.

After dispatch: Cancellation not possible. Refuse delivery or initiate a return after receipt (see Refund Policy).

Customised items: Cannot be cancelled once production begins (typically 4 hours after order).

We may cancel an order if:

• Item is out of stock
• Pricing or product info is incorrect
• Suspected fraud or address mismatch
• Delivery to your area is restricted

In all cases, we issue a full refund within 3 business days.

Contact: support@yourstore.com